FAQ

Why with us?

 

Experienced Team and non-stop improvement

We started to run Virtual Currency business since 2008, more than 7 years experience in this industry makes us keep stable delivery in all kinds of situation. More than 100,000 customers choose us as their Virtual currency supplier.

Flexible Payment Method

We cooperate with several World-famous payment platforms. Therefore,we can accept payment from Credit Card, Paypal, Moneybookers. You can choose any one to pay for your order.

Fast Delivery Guarantee

 

We are trying our best to complete orders in a certain time frame according to the game and product category. We use large stock system with all the games to keep fast delivery. The delivery will be delayed sometimes due to the unstable game environment, but it will be resolved soon.

Refund Guarantee

In the process of purchase, if we do not fulfill the customer's order on time or the customer no longer wants the order, a refund will be granted. The refund will be issued immediately. Exception: Orders which use coupons are not entitled to refunds. PS: The process will only be made during working days from Mondays-Fridays.

Good Quality of Live Support Service and After-sale Service

We supply our customers with 24/7 Live support Service. Customers can visit Live Chat any time to solve any problem you meet on MMOSKY. Our After-sale service team can help you solve the complex problem one-to-one in the process of purchase sincerely. Notice: There might be some crowded time on our live chat because of too many visitors.Please email to [email protected] .if you want to be responded shortly.

 

 

 

Payment

 

Q: Why can’t I pay successfully with my credit card?

A: If you run into trouble paying with your credit card, please make sure your card has sufficient funds first and be sure that the order amount does not exceed your card limit. Please double check that the billing information you submitted is correct. Please be aware of the other possible reasons that your purchase was declined:

1.Multiple repeated attempts with different cards.

2.Several large purchases made in a short amount of time.

3.Purchases made in another state or country. If you still cannot pay successfully with your credit card, please try other payment methods such as PayPal, Money Bookers,. If you have encountered any technical problems please kindly inform us via Live Chat or [email protected].

 

 

Q: What is a pending e-check and how do I avoid sending one?

A: A pending-e-check, like writing an electronic check, is a kind of payment method for PayPal. It will take several days to clear as PayPal needs to verify the funds within the senders account. Once the check is cleared, the payment will be transferred to our account and your order will be approved immediately. An unverified account without sufficient balance in your PayPal account results in an e-check. E-checks usually take 3-4 days for the payment provider to contact your bank to verify funds. To avoid an e-check, the verification process for your account must be completed and ensure that there are sufficient funds available. It is your responsibility to select your payment method and ensure that your account supports this method. To confirm your payment method, simply click the blue "choose more funding options" hyperlink before placing your order.

 

 

Q: What kind of payment methods do you accept?

A: We accept PayPal, credit card via PayPal,G2A,Paymentwall

 

 

Fraudulent Activity

 

MMOSKY takes a firm stand against identity theft and fraud. 
As a policy, MMOSKY will aggressively pursue, to the fullest extent of the law, prosecution of any individuals or groups who engage in fraudulent activity on the Site. This includes fully supplying all relevant personal, transactional, and other identifiable information to the appropriate legal authorities, including, without limitation, the Federal Bureau of Investigation (FBI), the Internet Fraud Complaint Center, the United States Postal Inspection Service, the United States Secret Service and other relevant local, state, federal, and international authorities, such that the they may complete investigations, issue arrest warrants, and make an effective prosecution.

In addition to the criminal cases that may be filed, MMOSKY may submit a separate civil case against an offender to recover any and all damages and costs (financial and otherwise) that are incurred by Veyronsale.
MMOSKY takes no consideration of, and makes no exception to, how “small” the fraud is, the age of the fraudulent individual, nor that “no one was really hurt”. MMOSKY investigates, prosecutes, and litigates to the fullest extent possible, without regard to cost.
Conviction on Credit Card Fraud carries penalties of 10 years imprisonment and/or a $10,000 fine per U.S.C. Title 18, Section 3056, Subsection (b), and specifically authorizes the United States Secret Service to detect and arrest any person who violates any federal criminal laws relating to Credit Card Fraud and related activity in connection with computers and/or access devices.